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The Edgbaston Palace Hotel, Birmingham
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Key details
About the Hotel
198 & 200 Hagley Road, Edgbaston,
Birmingham,
United Kingdom,
B16 9PQ,
West Midlands
The Edgbaston Palace Hotel is a Grade II listed building located just over 3 km from Birmingham City Centre. This hotel features a mix of modern amenities and historical architecture dating back to 1854. It offers easy access to local attractions like Cadbury World and Symphony Hall, making it appealing for both business and leisure travelers. The hotel's private courtyard and gardens provide a serene atmosphere in the heart of Edgbaston.
Location
Situated on the A456, the hotel provides convenient access to the shops, pubs, and restaurants in Birmingham City Centre. It is a short drive from local attractions and cultural highlights such as the International Convention Centre and Birmingham Repertory Theatre. Regular bus services are also available nearby for easy transportation.
Rooms
The hotel features 79 traditionally styled bedrooms designed for comfort and functionality. Each room is equipped with modern amenities, including en suite bathrooms and flat-screen televisions. Guests can enjoy additional features such as tea and coffee making facilities, Wi-Fi, and heating. Some rooms offer scenic views of the hotel's gardens and courtyard.
Eat & Drink
Dining at The Edgbaston Palace Hotel includes a full English breakfast offered in the morning and an extensive dinner menu in the evenings. Guests can unwind at the in-house bar and lounge, which provides a selection of drinks. Room service is available 24 hours to accommodate guests' needs.
Leisure & Business
The hotel offers a variety of facilities aimed at both leisure and business travelers. A range of amenities, including complimentary Wi-Fi, meeting rooms, and conference facilities, are available. Guests can also enjoy the hotel's private garden, along with dry cleaning and laundry services.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Family Suite
The family room was impressively spacious, providing a comfortable layout with a king-sized bed and two singles, perfect for our needs.view full review
Lovely Clean Bathroom
The bathroom was beautifully new and clean, offering a nice aesthetic though the installation could use some attention.view full review
Cozy Bed Experience
The bed was remarkably comfortable, ensuring a restful night's sleep after a long day of travel.view full review
Comfy Living Space
I appreciated the well-designed living area that provided ample storage and a relaxing environment to unwind.view full review
General
Free Wi-Fi
Free parking
24-hour reception
Guest Parking
Electric kettle
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Coffee/Tea in lobby
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
198 & 200 Hagley Road, Edgbaston,
Birmingham,
United Kingdom,
B16 9PQ,
West Midlands
Map view
198 & 200 Hagley Road, Edgbaston,
Birmingham,
United Kingdom,
B16 9PQ,
West Midlands
City landmarks
Church
Birmingham Oratory
2.1
km
Gallery
Gas Hall Exhibition Gallery
2.9
km
Garden
The Birmingham Botanical Gardens
1.9
km
Waterworks Road Edgbaston
Perrott's Folly
960 m
Aquarium
National SEA LIFE Centre Birmingham
2.3
km
Gallery
Ikon Gallery
2.3
km
Monument
Joseph Sturge memorial
1.7
km
Mall
Brindley Place
2.2
km
Event hall
International Convention Centre Birmingham
2.5
km
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
2.8
km
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
3.2
km
115 Reservoir Road Ladywood
Edgbaston Reservoir
1.0
km
Library
Library of Birmingham
2.6
km
Centenary Sq.
Hall of Memory
2.7
km
Church
Birmingham Cathedral
3.3
km
Museum
Museum of the Jewellery Quarter
3.1
km
Gallery
Barber Institute of Fine Arts
2.7
km
Art object
Statue of Horatio Nelson
3.5
km
Broad St.
Three Wise Men
2.4
km
12 Waterworks Road
Edgbaston Waterworks
840 m
Square
Oozells Square
2.3
km
Five Ways
Five Ways Clock
1.7
km
Church
St Mary's R.C. Church
1.7
km
Museum
Coffin Works
2.8
km
Zoo
Birmingham Wildlife Conservation Park
3.3
km
Museum
Lapworth Museum of Geology
2.6
km
Gas Street Basin Gas Street
Gas Street Basin
2.5
km
Warstone Road/Vyse Street and surrounding areas
Jewellery Quarter
2.8
km
Marina
Sherborne Wharf
3.0
km
Nearby
Casino
Genting Casino Edgbaston
570 m
Restaurants
Chai Lounge
1.3
km
343 Stratford Road
Subway
1.8
km
The Green Apartments 11 Broadway Plaza 220 Ladywood Middleway Broadway Plaza #11
Reviews and Ratings
Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
value for money
clean
small rooms
noise disturbances
6.0/10
Guest rating
Rooms
5.8
Location
7.0
Service
6.2
Dining
6.0
Guest reviews
6.0/10
based on 10 reviews
3/5
based on 527 reviews
7.1
7.1/10based on 2227 reviews
#100 of 116 hotels in Birmingham based on Tripadvisor
John
United Kingdom,
February
2024
6.6/10
My stay at the hotel was a mix of positives and negatives. The rooms had a very bad smell resembling a sewer and were disappointingly small, but the size was good despite being affected by partition walls. The service staff were very nice and helpful, though the noise and lack of response to complaints were notable issues. The location was advantageous for a quiet and comfortable sleep but lacked proper assistance during nighttime disturbances. The dining experience was worth the extra cost, and the facilities were adequate.
Rooms
5.0
The rooms were of a good size but had a very bad smell and were impacted by partition walls.
Service
7.0
The service staff were friendly and helpful but lacked appropriate action during noisy disruptions.
Location
6.0
The location, although beneficial for quiet sleep, was not adequately attended during nighttime disturbances.
Dining
8.0
The dining experience was good and worth the extra payment.
Facilities
7.0
The facilities were just adequate for a comfortable stay.
value for money
small rooms
Kenneth
United Kingdom,
January
2024
5.8/10
Upon arrival, the room smelt stale and of smoke near the main exit door, creating an unpleasant pub-like atmosphere. The location was central and easy to find, although some issues with room service and refund delays affected the overall experience of the stay.
Rooms
5.0
The room had an unpleasant smell, reminiscent of a pub, not ideal.
Service
5.0
Issues with taking my bank details and delays in refunds affected the overall service experience.
Location
7.0
The location was central and easy to find, suitable for visiting Birmingham but with some maintenance concerns like missing light fittings.
Dining
7.0
The dining experience was acceptable in price and quality, worth considering for the extra cost, despite some below par service.
Facilities
6.0
The facilities were accommodating with breakfast options added in the morning, though improvements are needed.
Carol
United Kingdom,
December
2023
5.6/10
The hotel offers spacious and clean rooms, although not in the same building as facilities. It faces the street, providing a nice view, and the rooms are well-maintained.
Rooms
6.0
The rooms were clean and spacious, but encountered bed bugs in the first room.
Service
5.0
The service was lacking attention to detail with incidents not being properly addressed and lack of information provided.
Location
7.0
The location was good for moving around Birmingham and accessing the Arena, but not centrally located.
Dining
5.0
The dining area needs decorating and finishes breakfast early. The additional charge for breakfast seems fair despite the limited service.
Facilities
6.0
The facilities were average, with room for improvement in service and dining areas.
Gerald
United Kingdom,
December
2023
6.6/10
The hotel is conveniently located near the center of Birmingham, making it convenient for exploring the city. The room setup felt a bit odd as if we were placed in a breakfast area, but the comfort of the beds and proximity to the city center were positives. However, issues with room allocation and heating adjustments were a downside during my stay.
Rooms
7.0
The room setup felt a bit odd, akin to being in a breakfast area; however, the beds were comfortable.
Service
7.0
The staff on hand were very helpful and accommodating, although room reallocation and radiator fixes were not promptly resolved.
Location
8.0
The hotel's location is advantageous as it's near the center of Birmingham, ideal for those with activities in the city.
Dining
5.0
The dining experience had its issues with food quality and service being overwhelmed; improvements could enhance the overall stay.
Facilities
6.0
The facilities met the basic needs, but improvements could enhance the overall guest experience.
Colin
United Kingdom,
November
2023
7.0/10
I had a mixed experience at this hotel. The rooms were okay, basic but clean with a newly refurbished bathroom, which was a nice touch. However, the rooms need some fresh paint. The service was friendly and efficient, and the staff handled having a large group of elderly guests well. The location was good for a 3-day getaway to Birmingham, though not perfect for all city center activities. The dining experience varied from lovely to just average. The facilities were decent overall.
Rooms
7.0
The rooms were okay, basic but clean with a newly refurbished bathroom. They were nicer than a room I previously stayed in at the main hotel, but needing painting for improvement.
Service
8.0
The staff were friendly and rose to the challenge of accommodating a large group of elderly Londoners. Check-in and out were swift and efficient.
Location
7.0
The location was good for a 3-day getaway to Birmingham, though not ideal for all city center attractions.
Dining
6.0
The dining experience ranged from lovely to just average, offering a good buffet selection at times but also serving some inedible dishes.
Facilities
7.0
The facilities were decent overall.
Harold
United Kingdom,
October
2023
5.4/10
The hotel offers rooms at a good price, but the external door slamming throughout the night kept me awake. The cleanliness was not up to my standards.
Rooms
6.0
The rooms, located at the back of the building, were not as clean as I would have liked. However, considering the good price, they were acceptable.
Service
5.0
The service was hit or miss. While most needs were accessible, the receptionist at check-in was extremely rude and unhelpful, making me wait nearly an hour to get checked in late at night.
Location
5.0
The location was not too central but provided easy access to local amenities. However, there were disturbances like banging doors at 4 am next door, and the evening food quality was poor.
Dining
7.0
Breakfast in a separate building was great with a buffet and hot food choices, although the evening food in the hotel was unsatisfactory.
Facilities
5.0
The facilities were average, and there were some improvements needed.
Value for Money
Noise Disturbances
William
United Kingdom,
September
2023
6.0/10
The hotel was a mixed experience with some positives like a ready room on short notice but also some drawbacks with cleanliness issues in the rooms and unhelpful staff. The location was convenient for local amenities but had noise disturbances. The dining had both positive and negative aspects with good hot food choices but also some issues with the service. Overall, an average stay with room for improvement.
Rooms
6.0
The room was fine and had everything we needed, although it didn't look as nice as in the pictures and was a little unclean on the walls.
Service
5.0
The service was a bit of a mixed bag. While the check-in was quick even with a short notice booking, some staff members were extremely rude and unhelpful, leading to a less than pleasant experience.
Location
6.0
The hotel's location was not too central but offered access to local amenities. However, there were noise disturbances like a constant car horn until early morning.
Dining
7.0
The dining experience had its ups and downs. There were good hot food choices, but some service issues like the food getting cold and delays impacted the overall meal experience.
Facilities
6.0
The facilities were acceptable overall, but there were some cleanliness issues and a run-down side building that could improve for a better guest experience.
Robert
United Kingdom,
August
2023
5.4/10
The hotel seems like a converted garage or servant quarters situated off by itself, which gives it a unique charm. The rooms need a facelift with old furniture that should be replaced. Some windows don't close properly, and the door looks like it has been clawed at by a wolf, leaving a hole underneath. However, the service was responsive to inquiries and even reminded me of the checkout time. The location is great for exploring Birmingham city center and using it as a launch pad for conferences or nights out on Broad Street. The dining experience was a bit funny at breakfast with limited options, and the tables needed some serious cleaning. The facilities need some attention, especially the cleanliness of the tables and correct order delivery. Price may not align with value for money in some aspects.
Rooms
5.0
The rooms felt like a converted garage or servant quarters. They lacked shelves for toiletries and needed a facelift. Old furniture should be replaced.
Service
7.0
The service responded well to inquiries and even informed me of the checkout time which was helpful.
Location
8.0
The hotel's location is great for accessing Birmingham city center and using it as a base for conferences or nights out on Broad Street.
Dining
5.0
The dining experience was a bit funny at breakfast with limited options. The tables needed cleaning.
Facilities
5.0
The dining tables were dirty, orders were mixed up, and overall cleanliness needed improvement.
Rory
United Kingdom,
July
2023
7.4/10
The hotel's location is convenient, with easy access to the city and surrounding areas. The rooms, located at the top of an annex building, could use some finishing touches like improved cleanliness and maintenance. The service provided by the staff was helpful and polite, making it a pleasant stay overall.
Rooms
7.0
The rooms were located in an annex building and could benefit from better cleanliness and finishing touches.
Service
8.0
The staff was very helpful and polite, ensuring all needs were addressed promptly.
Location
9.0
The hotel is conveniently situated for exploring the city and has good access to transportation. It's also located in a nice neighborhood with various dining options nearby.
Dining
6.0
The dining experience was average, with some room for improvement in terms of service and cleanliness.
Facilities
7.0
The hotel offers basic facilities but may need some upgrades to enhance the overall guest experience.
convenient location
room cleanliness
Rachel
United Kingdom,
June
2023
6.0/10
The hotel has a perfect location for attending events in Birmingham City Centre and offers a convenient stay. The rooms are in need of an update and have strict rules during check-in, but the service is friendly and helpful. The dining experience may not meet high standards, but the facilities are satisfactory for a comfortable stay.
Rooms
5.0
The room was small, with depressingly dull decor in desperate need of an update. Too many rules during check-in.
Service
8.0
The staff were kind and obligingly helpful, using a route finder for me. One member of staff stood out for their exceptional service.
Location
7.0
The hotel's location is perfect for exploring Birmingham City Centre, with convenient access to nearby attractions. Some cleanliness issues observed but still manageable.
Dining
5.0
The dining experience was inconsistent, with some dishes not meeting expectations. Price variations not clearly communicated.
Facilities
6.0
The facilities meet basic needs for a comfortable stay, but there is room for improvement in certain areas.
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